Survey Welcome to your Customer Service Survey Was your equipment (or supplies) delivered in a timely manner? Yes No N/AWas your equipment (or supplies) ready for use upon delivery? Yes No N/ADid you receive and understand instructions on the proper use of the equipment (or supplies)? Yes No N/ADo you feel confident to operate and use the equipment (or supplies) that you received? Yes No N/ADid you receive information on your Rights & responsibilities, complaint process, billing, contact numbers, and reasons to notify Diamond? Yes No N/AIf you had questions, problems, or concerns, were they addressed in a timely manner? Yes No N/AAre you satisfied with the equipment or supplies that you received from us? Yes No N/AAre you satisfied with the service that you've received from Diamond? Yes No N/AWould you recommend Diamond to others? Yes No N/ADo you have any comments or suggestions that you would like to share with us?Would you like to share your contact information with us? (name/phone)Finally, would you like a member of our management team to contact you regarding your experience with Diamond? Yes NoThank you for completing our survey. Your responses will help us to monitor and improve our service.