Survey

Welcome to your Customer Service Survey

Was your equipment (or supplies) delivered in a timely manner?
Was your equipment (or supplies) ready for use upon delivery?
Did you receive and understand instructions on the proper use of the equipment (or supplies)?

Do you feel confident to operate and use the equipment (or supplies) that you received?
Did you receive information on your Rights & responsibilities, complaint process, billing, contact numbers, and reasons to notify Diamond?
If you had questions, problems, or concerns, were they addressed in a timely manner?
Are you satisfied with the equipment or supplies that you received from us?
Are you satisfied with the service that you've received from Diamond?
Would you recommend Diamond to others?
Do you have any comments or suggestions that you would like to share with us?
Would you like to share your contact information with us? (name/phone)
Finally, would you like a member of our management team to contact you regarding your experience with Diamond?
Thank you for completing our survey. Your responses will help us to monitor and improve our service.