DELIVERY TIMES AND POLICIE
From the moment we receive your order, the clock starts ticking.
Some basic checks are completed (insurance verification, documentation check, etc). Then our logistics team takes over.Our entire delivery fleet is equipped with an “eye in the sky” system. We’re able to see the location of each vehicle in real time. We find the technician who is closest, and rout them to your patient.
The deliver vehicles are also equipped with traffic monitoring GPS systems and toll road transponders.Our delivery staff works from 7:00 AM to 7:00 PM daily.
On call technicians handle overflow calls after hours. Most products are delivered to your patient within hours of being ordered. All products are delivered by the next business day
Note: Our delivery team is fantastic. However, we have to have all of the Medicare required paperwork in our office before we can deliver your product.