Insurance Coverage

What do I like about Diamond?

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Upgrading Equipment

Many devices are available with comfort features that your insurance may not cover. We'll accept your insurance coverage and allow you to pay the difference to get the device that is perfect for you. (Not applicable for Medi-Cal)

Insurance Overview

At Diamond we accept insurance from many of the leading health plans including Medicare and Medi-Cal. Once an order is received from your physician our insurance department will verify coverage and contact you.

In general, medical equipment is covered by insurance when it is medically necessary, prescribed by a physician, and used by the patient. Some devices, such as CPAP machines and oxygen equipment may require laboratory testing, with qualifying results, prior to delivery.

Some insurance plans have deductibles and / or co-payments that will be paid by the patient.

If you have Medicare, you must have Part B benefits to have your medical equipment covered. You can determine your coverage by looking at the front of your Medicare card, or by calling 1-800-MEDICARE.

If you have Medi-Cal you should be aware of their Treatment Authorization Request (TAR) procedure. For most equipment your medical records will be reviewed by a Medi-Cal representative. They will make the determination about coverage. Nonetheless, there can be a delay in receiving some items as this pre-authorization is processed. Our Medi-Cal specialists can help you determine the status and time frame for your order.

Finally, we accept most major credit cards should insurance coverage not be available for the particular item you require.

Please review the menu items on the right for more detailed information about insurance.

As always, we’re here to help. Should you have any questions, please contact us at (800) 977-3002.